We acquired Shimmick’s Transportation Operations & Management Solutions (TOMS) business to augment our end-to-end Tolling Systems offering with best-in-class customer service.
Tolling Systems Operations & Maintenance
Neology’s extensive tolling operations & maintenance (O&M) experience spans nearly three decades. We partner with our clients to deliver turnkey solutions that are accountable, innovative, technology-infused, with a focus on quality, continued improvement, efficiency, and creating excellent customer service. We help them [re]imagine the customer experience through customer-centric solution development.
Since 1995, the O&M team has provided operations and management excellence in supporting tolling commercial back-office systems, customer service centers, walk-in centers, and manual in-lane cash collections. Our commitment to quality is reflected in our history of successful greenfield and project transitions whether we are taking over a new CSC facility or standing up a new one. Our dedication to continued improvement drives operational efficiency improvements, accountability, as well as exciting new technologies which are all designed to deliver the ultimate customer experience.
“As evidenced by the team’s tenure since 1995, they have become a true strategic partner, continually working with us to streamline operations, and scale according to our needs.”
Director of Toll Operations,
Central Florida Expressway Authority, Florida, U.S.
We deliver professional transit services throughout the project lifecycle – from planning, design, and engineering to consulting and vehicle construction management. With over twenty years of transit-specific experience, we partner with our clients in the public and private sectors to solve their most complex transportation challenges and build legacies for generations to come.
We leverage our experience across multiple transit agencies and multiple disciplines to assist with vehicle and technical specifications, facility modifications and vehicle procurement and find the right supplier at the right price, under the right terms. Such expertise is critical for a successful procurement and our client’s ability to successfully accomplish its mission in providing a vehicle fleet to meet their expectations.